Shipping & Returns
Shipping
If you have submitted an order and need to modify it, please email us right away ( info@edgeproinc.com ) with the details of your order modification. Reference your order number, and leave a telephone number you can be reached at. Depending on the modification we may need to contact you for payment information.
You can also reach us at 541-387-2222
Please email us right away with your correct shipping address and reference your order number. info@edgeproinc.com
We strive to fill all orders in a timely manner. Most orders ship within 24 hours – 48 hours.
Domestic Orders:
- Small orders (under 1 pound) generally ship USPS first class.
- Medium sized orders (1-4 pounds) generally ship USPS Priority mail.
- Orders over 5 Pounds generally ship UPS Ground, however we use our discretion based on current rates.
Shipping rates will populate during the checkout process after you enter your shipping information.
Yes, a tracking number will be emailed to you when your order is prepared to ship.
If you would like expedited shipping we can usually accommodate your needs providing we have everything in stock. Rates can vary greatly depending on the service you’d like so please contact us for an expedited shipping quote. It is helpful if you email a list of the items you’d like along with your complete shipping address for an accurate quote to info@edgeproinc.com
Returns
Edge Pro Inc. will accept returned items within 30 days of purchase. A 10% restocking fee will be applied on all returned items. Shipping charges are not eligible for refund. Return items with receipt and a written statement saying you want a refund.
Send all returns to:
Edge Pro Inc.
P.O. Box 95
Hood River, OR 97031
Still have a Question?
Please contact us for more information.